ORLANDO, Fla. (CNN/WESH) - Thrill-seekers got more than they bargained for Wednesday night at Universal Studios in Orlando.
The roller coaster they were riding on got stuck -- in a very scary spot.
A dozen people looking for a thrill on the 65 mph Rip Ride Rockit coaster were stuck at zero. Guests inside the park shot video of the passengers left trapped for hours at an angle of nearly 90 degrees when the ride broke down just after 7 p.m.
Ray Downs and his family rode the coaster minutes before the malfunction. His daughter was concerned of this very thing happening.
"She was scared to death, and I told her, ‘It will be OK because they take care of their rides,’” said Downs. “Thank God it wasn't us."
After being suspended nearly 170 feet above the ground for two hours, Orlando Fire Department crews managed to start getting the stranded passengers down.
All of the guests stayed calm, except for a young girl in the last car.
"The first car is not too bad because you are getting ready to go over the hill because you are anticipating it looking at it, but the people in the back are looking up with no way to move because its straight down,” said Downs.
Although some Universal guests have reservations about riding the coaster, Downs said he would ride it again.
"It's mechanical. Things break, no matter how well you maintain them,” said Downs. “But once every blue moon, you expect something to happen."